Digital transformation amazing challenge: opportunities and need of change to survive and thrive. Andrea Biraghi
2020 represents a decisive year in the world of service companies, not only for the economic impact that the Covid-19 pandemic has had and will have, but also because it will be the watershed among the companies that will be able to seize this opportunity/need of change to be able to survive and then thrive, and those that will remain anchored to an old way of operating.
If, on the one hand, manufacturing companies are closely linked to the production sites where workers work, the whole world of the economy of digital and financial services has had to suddenly work remotely, through the so-called smart or agile working. There are countries where this habit was much more developed, for example in the Scandinavian peninsula where 21% of people already worked remotely in 2019, but there are countries like Italy where only 6% of workers had the opportunity to work from home. The global average of remote working in developed countries is around 15% for this type of company, with a continuous growth rate in recent years.
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